Financial Consulting
75
More than
23754
Issued Cards
Our bank is an acknowledged leader in credit card distribution. We issue more than
5000 cards every year.
Up to
30
%
Cashback
We offer amazing amount of cashback for payments made with one of our credit cards -
Blue, Green, or Orange.
Up to
25
%
for Deposit
Charter Bank offers various deposit offers in all international currencies with
interest rate up to 25% for all regular clients.
The Best Banking Choice
-
Various Locations
We have 4 branchs in South Sudan.
-
Mobile Banking Apps
Get instant access to your account on any device using our banking apps.
-
24/7 Support
Our Support team is always ready to help you solve any banking issues.
-
Family & Friends Programs
Our Bank has special programs with benefits for family members.
-
Personal Profile
Register your free personal profile online to begin using our services.
-
Easy Account Setup
Registered clients can edit the banking account settings in 2 clicks.
Our Services
We provide all our clients with various advantages that not only satisfy their banking needs but also allow them to get more without overpaying for banking service.
At Charter Bank, we aim to provide top quality banking services to a greater number of individual and corporate customers than any other bank in the USA or abroad.
Personal Banking
International Banking
Corporate Banking
Transactional products
Domestic Fund Transfers
Payroll Service
Loans and Advances
Initially the bank was a subsidiary of Bank of Khartoum which was operating using Islamic Core banking system. Bank of Khartoum established a single subsidiary in Juba town in mid-2010 with the intention of rolling over across the country, but after the independence of South Sudan from the Old Sudan, however the Government of South Sudan exerted much political motivated move to curb Islamic Core Banking in the Country, and thereafter forced Bank of Khartoum to sell 100% ownership in September, 2012 to a British and Malaysians Investors and the investors changed the name of the Bank to Charter1 Bank.
Latest Statistical Information
Our Bank regularly compiles and publishes a range of monetary and financial statistics. These include domestic banking statistics, external finance statistics, and international banking statistics.
With the development of online banking, our number of customers increased up to 6 million worldwide.
Our financial services deeply rely on certain banking procedures that have been perfected over the years and helped us get prestigious awards.
Online Reporting
50Online Banking
8024/7 Support
75How to Order a New Card
Frequently Asked Questions
-
What is the currency amount for the Blue Card?
The minimum amount that can be loaded on the card is $100 or equivalent amount in other currency. The maximum amount would be as per Charter Bank guidelines applicable from time to time. You can learn more about it by contacting our consultants.
-
What steps do I take if my card gets lost?
If you lose your card please immediately contact our customer support center. If you are in the USA please call 1-800-22-6999, for other countries please call 0091-22- 66937000.
-
Do I have to maintain any minimum balance?
It depends on the card you choose. For example, if you pick an Orange Card, you get a special waiver on the minimum balance requirement.
-
What kind of browser do I need for online banking?
Our Banking System supports all browsers. Some of the most popular ones are Chrome, Opera, Firefox, and Safari. If you are using Internet Explorer make sure the version of your browser is 9.0 or higher.
-
Can I make online payments to foreign recipients?
Yes, you can! Our bank does not limit any payments to a certain country so whether you are using our online banking system or an app for your device, you can safely transfer any amount of money or purchase services and products.
-
What security features does the mobile banking have?
Mobile browser-based banking is very similar to PC based internet banking. The respective mobile handset browser replaces a PC browser to access the banking services. Some of the important security measures in place are 128 bit SSL from VeriSign, https:// based access, Intrusion detection system (IDS) etc.